What to Know Before You Cancel AT&T Service

If you’re planning to cancel AT&T phone service or AT&T internet service, here are important things to remember:

• AT&T doesn’t prorate your bill — If you cancel in the middle of a billing cycle, you’ll still owe for the full period.

• You’ll be responsible for all charges up until the cancellation date, including device balances, early termination fees (ETF), and possible equipment return fees.

Cancel AT&T Service with an Installment Plan

If you have an installment agreement linked to your device or accessory, your remaining unpaid balance becomes due immediately once you cancel. This applies to both AT&T wireless cancel service and AT&T cancel service internet accounts.

Tip: Learn how to pay off your installment plan before canceling to avoid surprises.

Cancel AT&T Service Without an Installment Plan

If you don’t have an installment plan but you signed a service commitment (contract), canceling early may mean paying an AT&T early termination fee (ETF). The ETF is prorated based on how many months of your contract you’ve completed.

Estimate your ETF here

How to Cancel AT&T Service Online (Or Without Calling)

Wondering how to cancel AT&T service online or AT&T cancel service without calling? You might be eligible, especially if you’re in Illinois or New York:

• Visit att.com/myatt to submit an online cancellation request.

• You’ll need to sign up for an AT&T account if you don’t already have one.

For other states or services, you’ll typically need to call AT&T customer service cancel service using one of the phone numbers below.

AT&T Cancel Service Phone Numbers

Note: If you’re wondering when does AT&T cancel service for non payment, AT&T typically cancels 60 days after the due date if payment isn’t made.

How to Cancel Specific AT&T Services Cancel AT&T Internet Service

If you’re asking how to cancel AT&T internet service, here’s the process:

• You may cancel within 14 days of activation without paying an ETF.

• If you cancel after 14 days and are under contract, you’ll owe a prorated early termination fee.

• You must return leased equipment (or face a $150 non-return fee).

Call the AT&T cancel internet service phone number at +1(855) 252- 5849.

Cancel AT&T Wireless Service or Remove a Line

To cancel AT&T cancel service line or remove a wireless line:

• Call +1(855) 252- 5849.

• You can also visit att.com/myatt (Illinois & New York only) to cancel online.

• Installment balances will be due immediately.

Cancel AT&T PREPAID Wireless Service

To cancel AT&T PREPAID:

• Simply stop making payments. AT&T will automatically cancel the service 60 days after the balance expiration date.

• Don’t forget to turn off AutoPay to avoid continued charges.

Cancel AT&T Service Due to Death

If you need to AT&T cancel service due to death, the account owner’s estate should call +1(855) 252- 5849 with proof (like a death certificate). AT&T typically waives fees in these situations.

AT&T Early Termination Fee (ETF) — What You Should Know

If you’re researching how to cancel AT&T contract without penalty, you’ll want to cancel within 14 days of activation to avoid fees. Otherwise, here’s how the AT&T early termination fee reduces:

You’ll see this charge labeled as Early Termination Fee on your bill.

Equipment Return Policy (AT&T Cancel Services)

• Return equipment within 21 days of cancellation.

• Drop it off at a UPS Store or FedEx Office (not AT&T stores).

• Keep your return receipt for proof.

If you return equipment within 6 months, any $150 non-return fee will be automatically refunded.

Alternatives to AT&T Cancel Service

Not ready to cancel? Here are AT&T customer service options:

• Transfer billing responsibility to someone else.

• Suspend service temporarily (for military deployment, disaster relief, or vacation).

• Replace your device or switch to another plan.

Call AT&T cancel service support to explore these: +1(855) 252- 5849.

Cancel AT&T Landline Phone Service

Wondering how to cancel ATT landline phone service online or how do I cancel my ATT landline phone service?

• Unfortunately, landline cancellation must be done by phone.

• Call +1(855) 252- 5849 (the ATT cancel internet service phone number works for landlines too).

AT&T DIRECTV Cancel Service

If you need to cancel AT&T DIRECTV service, call +1(855) 252- 5849. Just like other AT&T services, you’ll owe fees and need to return equipment.

How AT&T Cancellation Compares to Other Providers

Thinking about switching? Here’s how AT&T compares to competitors: